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Return policy goods

In carrying out our activities we are guided by solely by the law. You have the right to exchange the goods proper quality within 14 days, excluding the day of purchase. Exchange be a good quality product, if it is not used as intended and its trade dress. The list of goods of proper quality cannot be exchanged or returned:

  • Sex products
  • underwear
  • Cosmetics and perfumes

If You wish to return an item?

We consider the request of the buyer for exchange of goods and within 5 days we produce and exchange goods or give a reasoned refusal, in case the exchange impossible. Goods which have become unusable as a result of improper use of exchange and is not refundable.

When the courier check the goods on the spot! In the case of malfunction or inadequate quality of goods, You have the right to cancel the order without paying for shipping.

Comments

Natalia: Good day! Received order IXI23798 / Elegant dress, black / 229 b wanted to return because the size did not fit.

Ответ

dress big or Malenko?__


Sergey: Yeah if I was a girl =) / Article: DEL7473


Alina: Hello! Want to order a corset, you have it in stock... But I need it on Saturday! If you can order a courier delivery, in time to come? I am from Yalta

Ответ

Hello, shipping to the warehouse for New Mail - 1 day.


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